What’s better to kill some time at an airport as checking out a new lounge you haven’t visited yet. I know, that I have access to the American Express Centurion Lounge in Terminal 3, but I wanted to try something new.
The entrance to this lounge is conveniently located right behind the security checkpoint to your left. All the lounges are located in the same area but on different floors. The Air France / KLM Lounge is located at the same level as the security checkpoint. There is no need to wait for an elevator to get to the lounge.
After passing the sliding glass doors I was greeted by an agent and showed my Priority Pass card as well as my boarding pass and ID. From the check-in counter, you have a good view of the first part of the lounge. First I thought wow, this lounge is small for an international carrier. I only saw a few seats and a small snack and beverage counter. Don’t worry there is more room available right behind it. Just follow the window and you get to another room. This is the buffet and dining area with good and hot food, alcohol, and lots of other choices. This are was packed during my visit and chose to sit up front on one of the many tabletop counters right in front of the window.
The food selection was actually pretty good. They had simple warm dishes like hot sausage and rice, soup, ham and cheese baguette, cheese and other light snacks. The selections changes with the time of the day. During the morning they offer breakfast items.
There is another smaller room along the wall on the opposite side of the windows. This room gives you a little bit more privacy as the rest of the lounge area. However, this room is dark and has no windows with a good spread of power outlets.
Right next to the check-in area is another area, which is reserved for first class passengers. At this area, there are no additional amenities and you sit right next to the entrance.
Windows run along the length of the lounge and make for a good spot to watch the tarmac and planes. I was lucky enough to see an Emirates A380 pulling, or better getting pulled, up to the gate right in front of the lounge.
Power outlets are rare in the dining and main area. Only the tabletop seating areas right in front of the windows feature plenty of outlets and even USB-outlets. Seating is pretty dense and Priority Pass and Lounge Club cardholders get routinely turned away during Air France departure times.
Overall it’s a good lounge to kill some time before your flight, grab a bite to eat and relax. Still better than sitting at the gate. I have seen, better lounges in the US. The lounge is at least clean and well lit. Service is ok. Foods get restocked regularly as well as the fridges and snack areas. Dish carts get cleaned in a timely manor but no real bar here. Everything is self-service. Which is not a bad thing in my opinion.