Today on December 4th, Lufthansa was awarded a 5-star rating from Skytrax. With Lufthansa joining the 5-star rated airlines, there are now 10 members in this group. Skytrax is a British aviation consulting specialist and has awarded 5 stars to Lufthansa’s First Class already for years. Now the whole airline is rated 5-stars.
“The award is a well-deserved recognition of our major efforts to make Lufthansa one of the world’s leading premium airlines again,” says Carsten Spohr, Chairman of the Board of Deutsche Lufthansa AG. “We have caught up because we made huge investments in our fleet, updated all our cabins, introduced digital services, opened new lounges and improved service on board and on the ground. The combination of premium offerings with the quality and professionalism of our employees has earned Lufthansa the status of a five-star airline,” Spohr adds. “Everyone at Lufthansa can be proud of this certification, especially our colleagues in the cabins and cockpits and on the ground who fulfil our premium promise every day in their interactions with our passengers. I am convinced that the most important factor in getting the fifth star was that we have the best airline employees.”
I am a big fan of Lufthansa but so far I wasn’t able to make it to First Class with Lufthansa yet. However, I got to experience the Lufthansa Business Class on flights between the US and Europe. The award is well deserved and I hope this keeps Lufthansa in further investing in the airline and equipment to provide a better experience for the passengers.
Lufthansa definitely improved their digital services but their app could be still improved a whole lot more. Compared to apps from other airlines I used, the Lufthansa app looks like still in the “Kindergarten”-stage but I can see improvements compared to a couple years back.
The full press release can be found here.
If we are awarded ⭐⭐⭐⭐⭐ by Skytrax, it’s time for a stellar design! pic.twitter.com/NSePUWKElz
— Lufthansa (@lufthansa) December 4, 2017
[Photos courtesy of Lufthansa]