Flying out of Las Vegas (LAS), was my first chance to visit one of the new American Express Centurion Lounges. The lounge is conveniently located not too far from the tram which takes you to the D-Gates. Follow signs to Gate D1 and the lounge is right across from there.
Checking in was pretty fast. There was just one guy in front of me. I showed my American Express card, ID and Boarding Pass and was given a card with the WiFi-password.
After entering the lounge I tried to get an overview of the layout and realized that the lounge was almost maxed and found the last free seat available. I must have gotten a bad timing, but after I arrived it cleared up pretty good and quite a lot of tables, chairs, and seats became available. Seems like a lot of people have access to this lounge or don’t mind spending 50 USD for a visit. If you are a Centurion or Platinum Card holder of American Express, your admission is complimentary. Seems like I grabbed one of the only two lounge chairs, which don’t have any power outlet close-by. I was moving a little bit later to a different seat, which had nice power outlets and USB-Ports right at the little side wall. I stayed for about three hours at the lounge and it was always pretty packed, even that it cleared up, in the beginning, a bit, it got crowded again shortly after. I wonder how this will work out with the Centurion Studio they plan to open late summer 2015 in Seattle.
I started off with some breakfast: scrambled eggs, potatoes, orange juice, and coffee. Since I had until 2 pm before I had to head over to my gate at the E-Gates, I also took a small bite of the lunch menu. You can find the selection of food and drinks online at the website of this lounge. Everything inside the lounge is complementary: Food, drinks, cocktails, shower room, Wi-Fi. The lunch menu was pretty good too and according to a staff member, they will rotate the menu on a weekly base.
They also have one nice shower room available, which is very spacious. To use it, ask a staff member at the Member Services Counter near the entrance. As mentioned before, the use is included in your lounge visit.
The lounge also features meeting rooms, next to the Member Services Desk and a kids play area, which is separated from the lounge through large windows. That way the kids can play with no limits and they won’t affect the other guests by the sound level. You know kids, they can be sometimes very entertaining.
On the far end of the lounge, you find a table and two PCs. You can use them to browse the web, print boarding passes, directions or whatever you need to print. Another great feature is the Wi-Fi enabled printer. You can use your own laptop or smartphone and print everything right of it. The password and Wi-Fi network is marked directly on the printer. I don’t know if it will change, so just head over there and look for it on the printer. The label is pretty huge.
Also, the complimentary Wi-Fi is really a high-speed internet connection and very reliable. I didn’t have any issues during my stay, sometimes the speed slowed down a bit, but this was during the many people inside the lounge and all connected to the network. Half of this post was written during the visit to the lounge.
Overall the visit was very pleasant and one of the better lounge visits I had so far. Definitely better as the usual lounges you will get if you fly domestically. It could be a bit more spacious to accommodate all the people. It always got crowded again and people actually have to hunt for seats and tables. But the lounge was never overfilled. I just don’t like if people think, they own the place and watch movies without a headset or play music, that you can hear it pretty much across the lounge.