Hotel Review: Element Miami International Airport

I am back in Miami and it’s time to try a new hotel, I haven’t stayed in before and for a review of this hotel. My choice for this week’s stay was the Element Miami International Airport.

The Element by Westin is part of the Starwood family which now belongs to Marriott. During my stay, I still collected the very valuable SPG Points. The hotel is located close to the Metromover Rental Car Center Station. If you want you can even take the free Metromover from the Airport to the Rental Car Center and walk from there to the hotel, instead of taking the free Airport Shuttle. If you have a lot of luggage and in the Miami heat, it’s definitely better to take the shuttle instead of the train. It picks you up right at the terminal curb.

I had a rental car and in that case, it was a super short drive to the hotel. This was actually awesome because I arrived around 9 p.m. at the hotel and was quite tired from all day traveling. However, they charge you $12/day now a $20/day parking fee. On the bright side, you get at least a fully fenced property with automatic gates. The gates can be opened with your room key or by ringing the buzzer. This makes me feel safer, because the neighborhood in which the hotel is located, is not the best. On the other side, all airport hotels are located around here.

Element Hotel

Element Hotel


Front Entrance

Front Entrance

The Check-In was painless and they honored my Platinum status with Starwood. I got my keys and got some information about the property and location and times of breakfast and other amenities. The use the newer style contactless keycards instead of the once with the magnet stripe. Besides that, they also offer SPG Keyless.

Hotel Floor and Elevator

Hotel Floor and Elevator

The Room

I took my bags and headed up to my room to the 4th floor. My room was almost straight across from the elevator and when I stepped in, I was very positively surprised. The Element is more of an “extended stay” hotel. They feature a full kitchen with sink, dishes, silverware, and a huge refrigerator. Very convenient for longer stays.

I had a two queen bedroom with a view towards the road leading to the hotel. The room is equipped with everything you need for a great stay. The bathroom was huge and very well illuminated.

2 Queen Beds Room

2 Queen Beds Room


Fully Equipped Kitchen

Fully Equipped Kitchen


2 Queen Beds

2 Queen Beds


Closet with Safe

Closet with Safe


Bathroom

Bathroom

The one thing I like most about Starwood-Hotels is the shampoo and conditioner dispenser in the shower. You don’t get these small bottles. Instead, you have a nice big dispenser. I always participate in “Make A Green Choice”. This means you don’t get any room service but on the bright side, you get bonus points for every day you deny the room service.

The Hotel

All the other amenities are at the lobby level. There are a big outdoor swimming pool and whirlpool. The pool is fenced in and you also need your room key to open the door. Next to the pool is a BBQ-pit and on the other side an outside seating area.

Heated Swimming Pool

Heated Swimming Pool


Fire Pit

Fire Pit


Social Area next to the Pool

Social Area next to the Pool

Right behind the glass wall of the seating area is the breakfast area and lobby lounge. They have breakfast a hot breakfast buffet every day. I was only able to really take advantage of this on one single day of my one week stay. I noticed that the breakfast staff was busier talking to themselves instead of cleaning off the tables. I also hate that people just leave their trash and dishes on the table and run away. They have a cart with crates to drop off your used dishes.

Breakfast Buffet

Breakfast Buffet


Breakfast Buffet

Breakfast Buffet

From Monday – Thursday they have an evening reception in the lobby, right where you would get your breakfast. Come down here for complimentary bites and beer or wine.

Lobby

Lobby

If you are hungry a lot, you can visit the restaurant located right next to the breakfast area. It’s ridiculous that every order at the restaurant comes with an 18% service charge. Their service is bad and I am not blaming the one and only waitress working at the restaurant. I blame the hotel for not hiring another person. I had the same waitress whenever I had dinner at the restaurant and she was working the shift always by herself. The service charge doesn’t even include gratuity. Food is not that good either. I had a couple of different items from the menu and at the end, it feels like microwave food which takes way to long to get once you have ordered your food.

There is plenty of parking available around the hotel and the hotel as special parking spots for low emission vehicles and an electric vehicle parking spot. However, nobody seems to enforce it.

There was a gas guzzler sitting in the EV charging spot and nobody gave him a ticket. I would have towed him away, this is just rude. Just because you are too lazy to walk.

Electric Vehicle Charging Station

Electric Vehicle Charging Station


Electric Vehicle Charging Station

Electric Vehicle Charging Station

On the back of the property is a lake, which is not actually part of the hotel. If someone tries, he could get on the parking lot from the lake, because there is no fence on this side but the main hotel property is still fenced in and not accessible without a keycard.

Palmer Lake - Right behind the Hotel

Palmer Lake – Right behind the Hotel

The fitness center is fairly big with a lot of workout equipment and view of the lobby area.

Fitness Center

Fitness Center


Fitness Center

Fitness Center

What surprised me most is the laundry facility. It is huge and has a lot of washers and dryers. I have never seen so many in a hotel before. This looks almost like a Laundromat. And you can only get in the laundry facilities with your room key.

Business Center

Business Center


ATM

ATM


Mini Store in the Lobby

Mini Store in the Lobby


Guest Laundry

Guest Laundry


Courtyard

Courtyard

Bottom Line

Overall it was a great stay at the Element and I wouldn’t mind staying here again. I like that the hotel is fenced in with automatic gates and the close proximity to the airport. As mentioned before, I could either take the Metromover or the free Airport Shuttle.

Update:

I stayed here a few more times and have now more experience with the Element Hotel. General service of the hotel staff is bad. Breakfast is supposed to be starting at 6:30 a.m. during the week. Somehow the staff confused the starting time of the breakfast as the starting time of when to start putting out items for the hotel guests. Also, the front desk team needs more training. Some of them don’t even know how their dry cleaning service works, others promised me that they will send the forms I requested to my room but they never even try. Went back down there 45 minutes later to see that he completely forgot about it and his colleague was actually able to find the forms right at the front desk. Then I put the “Make a Green Choice” sign on my hotel door the first night to get additional points. Housekeeping completely ignores it and still services the room. A few days into one of my stay I told the front desk and they told me that they will inform housekeeping and will also add the points. Housekeeping never got informed and still services the room. There is also no “Do not Disturb” sign anywhere in the room.

The property itself is great but personnel is the huge negative factor here. But on the other side it full reflects the Miami-attitude, as I call it. Nobody in town seems to care. I am here for business and not even companies care to get your business.

Address:

3525 NW 25th Street
Miami, FL 33142
USA
Phone: +1 (305) 636 1600
Web: http://www.elementmiamiairport.com/

See Map below

Hotel

  • Free WiFi
  • Parking Area with spots for low emission vehicles and an electric vehicle charging station
  • Small Business Center
  • Big Fitness Center
  • Pool
  • Small Marketplace
  • The Salon at Element Restaurant
  • Large Laundry Facilities
  • Bike Rental
  • ATM

Room

  • Free WiFi
  • Flatscreen TV
  • Coffee Maker with Coffee and Tea
  • Dry Cleaning Service
  • Fully Equipped Kitchen
  • Huge Refrigerator
  • Microwave
  • SPG Keyless
  • Safe

Hotel

24 hour receptionist on duty

Check-In: 03:00 p.m.

Check-Out: 12:00 p.m.

Dining

Breakfast

06:00 a.m. – 10:00 a.m. Monday – Friday

07:00 a.m. – 11:00 a.m. Saturday and Sunday

complimentary

 

The Salon at Element

Monday – Thursday
7 p.m. – 11 p.m.
Happy Hour: 7 p.m. – 8 p.m.

Friday – Sunday
5 p.m. – 11 p.m.
Happy Hour: 5 p.m. – 7 p.m.

 

Evening Reception

Monday – Thursday

5:30 p.m. – 7 p.m.

Marketplace

open 24 hours a day with a variety of food items and drinks and more. Located next to the front desk.

Pool, Fitness Center and more

Fitness Center

24/7

 

Pool

6 a.m. – 11 p.m. daily

Overnight Parking

In and out privileges
$20 per night
Location

Address:

3525 NW 25th Street
Miami, FL 33142
USA
Phone: +1 (305) 636 1600
Web: http://www.elementmiamiairport.com/

See Map below

Amenities

Hotel

  • Free WiFi
  • Parking Area with spots for low emission vehicles and an electric vehicle charging station
  • Small Business Center
  • Big Fitness Center
  • Pool
  • Small Marketplace
  • The Salon at Element Restaurant
  • Large Laundry Facilities
  • Bike Rental
  • ATM

Room

  • Free WiFi
  • Flatscreen TV
  • Coffee Maker with Coffee and Tea
  • Dry Cleaning Service
  • Fully Equipped Kitchen
  • Huge Refrigerator
  • Microwave
  • SPG Keyless
  • Safe
Hours of Operation

Hotel

24 hour receptionist on duty

Check-In: 03:00 p.m.

Check-Out: 12:00 p.m.

Dining

Breakfast

06:00 a.m. – 10:00 a.m. Monday – Friday

07:00 a.m. – 11:00 a.m. Saturday and Sunday

complimentary

 

The Salon at Element

Monday – Thursday
7 p.m. – 11 p.m.
Happy Hour: 7 p.m. – 8 p.m.

Friday – Sunday
5 p.m. – 11 p.m.
Happy Hour: 5 p.m. – 7 p.m.

 

Evening Reception

Monday – Thursday

5:30 p.m. – 7 p.m.

Marketplace

open 24 hours a day with a variety of food items and drinks and more. Located next to the front desk.

Pool, Fitness Center and more

Fitness Center

24/7

 

Pool

6 a.m. – 11 p.m. daily

Parking

Overnight Parking

In and out privileges
$20 per night

Upcoming Events

  1. Long Beach Airport Festival of Flight

    November 2 @ 10:00 - 04:00 PDT
Menu