Hotel Review: Hyatt Regency Long Beach, California

The Hyatt Regency Long Beach is located near the Harbor of Long Beach, Shoreline Village, Pike Outlets and the Downtown Long Beach area. I was looking for a hotel to use my Suite Upgrade awards before they would expire after the weekend. This is the problem with Hyatt. I requalified for Hyatt Globalist last year in Mid March and that set the expiration point for April this year. But the previous Suite Upgrades didn’t expire until January. This gave me two months to use the other suite upgrade awards. Unfortunately, I was pretty unlucky and the Harbor Suite was not available during my stay this weekend. I wanted to get closer to the LA area as I was staying outside of the city for a project.

I decided to go ahead with the stay at the Hyatt Regency and booked a standard room hoping that I could be upgraded when I arrive, as Hyatt is pretty good at upgrading Globalist members. After work, I headed to Long Beach but wouldn’t make it there until after 8 p.m. because of the heavy traffic.

As I arrived in Long Beach I could see all the fences and barricades set up for the upcoming Grand Prix of Long Beach in two weeks which would run right in front of the hotel. Always wanted to see that event but never was able to be in the area for that because of work.

I pulled up the driveway to the entrance of the hotel. This is also where you would drop off your car for valet parking. A valet came to me and asked me if I want to valet my car and I already knew that I will go with self-parking. He told me to just pull into the nearby parking garage and find a spot. From there I grabbed my suitcase and walked over to the lobby and check-in counter. One of the bellmen saw me approaching the doors and held it open for me.

Hyatt Regency Long Beach

Check-In

There were a few people in front of me and it took quite some time to get checked in as there were only two team members assisting guests and the Globalist Check-In counter was not manned. I probably had to stand in line for 15 minutes until it was my turn. It was just an unlucky coincidence as a group of people arrived right with me.

Check-in worked as usual, quick and easy and I asked if anyone canceled so I could use my Suite Upgrade Award and get upgraded to a Harbor Suite. Unfortunately, all the suites were booked for the weekend. But he was able to upgrade me to an Executive Room after one night in a regular room as for this night only regular rooms were available. That was fine with me as I would be able to get to experience both. I got warned that the Executive Room would be right below the Regency Club and that it could get a bit noisy in the room. I didn’t mind and took the upgrade for the second and third night.

View from the Hotel Hallway

Standard Room with King Bed (Room 1230)

My room for the first night was on the 12th floor and had a harbor view as well. I recommend you to ask for a room with an even number as they will be facing the harbor and it’s better than the view of the city and the convention center, especially during the day. The 289 sq-ft room was feeling a bit small but still decent sized to store all your bags and with a work area/desk. To the right of the room was the bathroom and shower and on the left a closet. From there it opened up to the main room with the bed opposite of the windows and facing straight towards them. on the left side was the work desk and in front, near the windows, some chairs to sit down.

The bed had a nightstand on either side with power outlets to charge your devices. Unfortunately, the room didn’t have a refrigerator.

Executive Room with King Bed (Room 1536)

In the morning after breakfast, I talked to the front desk about moving to the new room. I got told that they will let me know as soon as the room is ready and got offered that they will automatically move my bags if I want to leave the hotel or I could go ahead and do it myself if I would like to. I chose the second option and waited for the call to get downstairs and grab my keys. After that, I headed back to my old room, grabbed my bags and headed up to the 15th floor.

There was a sign on the door showing that the rooms were an executive room. After opening the door I was already impressed by the size of the room. In some places, this would be called a “suite”. The room is huge.

When you enter the room, there was a small hallway running parallel to the hotels main hallway towards the left. At the end was the bathroom and shower which had pretty much the same size as in the Standard Room. In my opinion, they could have that one a bit bigger. However you will probably spend more time in the living/sleep area as in the bathroom, that’s why I usually don’t care much about the size of it. As long as you can use it comfortably without prying yourself into the shower, it’s big enough.

Hallway and Bathroom

The main room had a King Bed on the left side of the room facing towards a big flatscreen TV on the opposing wall. To the one side of the TV was a connecting door to the other Executive Room and to the left a bookshelf filled with books. The books were all covered with brown paper so they all looked uniform but with different sizes. I checked a few of them and they are actual books, not just fakes. I doubt that they will have the same books in every room but it gives the room a nice touch.

To each side of the bed was a nightstand with power outlets and one side had controls for the shades and blinds which were automatically in this room. There is another connecting door to the neighboring room next to the bed. Close to the window was an office desk in an L-shape and a nice office chair to sit down and work comfortably. On one half of the L-shaped desk were the coffee maker and some hotel/local information. Underneath was a small refrigerator.

In front of the desk were an L-shaped couch, a small table and some chairs facing the TV. The room has a good view of the container terminal of the harbor, the Shoreline Village, and the Queen Mary.

Panorama View from the Room


View of the Shoreline Village and the Port of Long Beach

The concierge was right, during breakfast hours it can get a bit loud in the room from the people walking on the floor in the lounge just above this room. As I am up early to get to the lounge and after that mostly out of the room anyway, it was not a big deal for me. It could be a problem if you want to sleep in. The noise coming through from the Regency Club is clearly noticeable.

Common Areas

The lobby has a concierge desk with information about the local area. Close to it is a gift shop with all kinds of stuff to buy. From souvenirs to drinks, they have quite a selection. Next to the check-in counter is small kids play area with some toys a TV and Xbox. This is great to keep your kids busy. There are multiple chairs and tables grouped throughout the lobby to sit down and relax.

Kids Play Area with TV and Xbox


Seating in the Lobby


Gift Shop


Water Dispenser in the Lobby

On the same level is a Starbucks coffee bar and lounge. The hallway goes down to the guest rooms and on your way there you will pass the fitness center to your left. The fitness center is spacious with lots of equipment to work out.

Further down you will pass the public restrooms on your left as well before you get to the elevators.

One level lower is the outdoor pool and jacuzzi. There are plenty of loungers around the pool and on the far corner is a fireplace with chairs around it. There are also a few tables with chairs next to the breakfast place which is indoors on the same level. There is a small U-shaped lagoon around the hotel and pretty much covers every side. This is a public area and not only hotel guest can access this area. Its perfect for a quick walk. The lagoon has a small island in the middle which had bridges leading to it but they got taken out and is not reachable anymore by foot.

Outdoor Pool by Night

Just outside of the pool area is a fountain in the lagoon and you can rent boats nearby to paddle around the lagoon. It’s a very small lagoon and it’s just another fun activity. Besides that, you can access the pedestrian bridge over to the Shoreline Village. It’s a great place for a walk and even for dining. Even tho the hotel has a restaurant, you are probably better off by visiting one of the many dining options along the shoreline. Besides dining, you can take harbor cruises here, rent boats jetskis or bikes, walk along the shoreline or over to the harbor and the Queen Mary. During the summertime, they have a water taxi going in between the Shoreline Village and the Queen Mary. Near the Shoreline Village is the Aquarium of the Pacific which is quite famous in this area as well.

An actual nice and sandy beach is only about a 15-minute walk away from the hotel. The beach has lifeguards on duty and there is a paved walkway along the beach. Ideal for jogging or riding a bike.

Alamitos Beach, just a short walk away from the Hotel.

Dining

The hotel has two dining places. The Tides restaurant serves a rich breakfast buffet and lunch. While you can enjoy coffee and smaller bites in the lounge on the lobby level. As I mentioned earlier, there are so many dining options around the hotel. You can find pretty much every chain restaurant you can think off from fast food to fancy. For example, there is a Bubba Gump Shrimp Company, Hooters, Chili’s, Outback Steakhouse, Gladstones and many more. There are also some food places in the Pike Outlet Mall and Amusement Park. A place I can recommend is Parker’s Lighthouse, a restaurant right on the waterfront with great views.

Regency Club

As a World of Hyatt Globalist, I had access to the Regency Club on the 16th floor. For such a big hotel this is one of the smallest club lounges I ever have seen. It really becomes a problem during breakfast hours. You better be early as otherwise, you won’t be able to sit down. The first morning I slept in and got to the breakfast late. People were already outside the club eating breakfast on the high-tables.

The breakfast buffet is ok. It’s not a very big selection but everything you would need like eggs, cereals, fruits, bread, juices, tea, and coffee. The Regency Club has a flatscreen TV on the opposing end of the room from the buffet. From the windows, I had the same view as from my room, just a level higher. Inside the club are a few Mac workstations and printer.

During the day you can come here to grab a coffee or a soda. The evening spread is compared to other Hyatts on the lower end. They only have a few snacks out and missing real food bites. But you probably out anyway at one of the many dining places around the hotel.

Regency Club

Conclusion

This hotel has really earned its 5-stars. Heck, it should have even more than that. Service is second to none and staff was always smiling, helpful and professional. I couldn’t think of any better place to stay in Hong Kong. You can see that the employees take pride in their work. The harbor views are just amazing and you can watch the ICC Light and Music Show from your room and partially the Symphony of Lights. Everything was perfect and this is for sure one of the best places to stay in Hong Kong especially if you are going to a convention at the Hong Kong Convention Center. You can’t get any closer than this. As a guest with Grand Club access, you get some additional amenities: Complimentary 1 suit pressing per stay and daily use of the Grand Club meeting room for one hour.

Address:

200 S Pine Ave,
Long Beach, CA 90802
USA
Phone: +1 (562) 491-1234
Web: https://longbeach.regency.hyatt.com

Check-In: 3 p.m.
Check-Out: 12 p.m.

Breakfast: 6:00 a.m. – 11:30 a.m.
Lunch: 11:30 a.m. – 2:00 p.m.

More Dining Options: On-site restaurants

Regency Club:
Continental Breakfast
Monday – Friday: 06:00 a.m. – 09:00 a.m.
Saturday & Sunday: 7:00 a.m. – 10:00 a.m.

Mid-Day Snacks and Refreshments
Monday – Sunday: 10:00 a.m. – 05:00 p.m.

Evening hors-d’oeuvres and Cocktails
Monday – Sunday: 05:00 p.m. – 09:00 p.m.

Pool: Daily from 6 a.m. – 11 p.m.
Fitness Center: daily 24 hours

Self Parking

In and out privileges
$26 per night

Valet Parking

In and out privileges
$29 per night
Location

Address:

200 S Pine Ave,
Long Beach, CA 90802
USA
Phone: +1 (562) 491-1234
Web: https://longbeach.regency.hyatt.com

Hotel Info

Check-In: 3 p.m.
Check-Out: 12 p.m.

Breakfast: 6:00 a.m. – 11:30 a.m.
Lunch: 11:30 a.m. – 2:00 p.m.

More Dining Options: On-site restaurants

Regency Club:
Continental Breakfast
Monday – Friday: 06:00 a.m. – 09:00 a.m.
Saturday & Sunday: 7:00 a.m. – 10:00 a.m.

Mid-Day Snacks and Refreshments
Monday – Sunday: 10:00 a.m. – 05:00 p.m.

Evening hors-d’oeuvres and Cocktails
Monday – Sunday: 05:00 p.m. – 09:00 p.m.

Pool: Daily from 6 a.m. – 11 p.m.
Fitness Center: daily 24 hours

Parking

Self Parking

In and out privileges
$26 per night

Valet Parking

In and out privileges
$29 per night

Hyatt Regency Long Beach, California

9.8

Food

9.0/10

Bar

9.5/10

Amenities

9.5/10

Design

10.0/10

Wi-Fi

10.0/10

Service

10.0/10

Views

10.0/10

Location

10.0/10

Room

10.0/10

Pros

  • Located next to the Convention Center and close to the Harbor
  • Plenty of Restaurants are just a short walk away
  • Very attentive staff

Cons

  • Standard Rooms have no refrigerator
  • Chromecast only in certain rooms
  • Regency Club very small
Menu