Lounge Review: American Airlines Admirals Club Charlotte (CLT) – Concourse C/D

This is my first visit to the Admirals Club and even a lounge in Charlotte, NC. I was connecting here on an international trip to Munich and back. My scheduled overlay was only supposed to be about 3 hours but it got stretched out to almost 9 hours as the plane had mechanical issues. Unfortunately, they only extended the departure time hour for hour and I was walking back and forth between gate and Admirals Club a few times that day.

Read more: Flight Review: Roundtrip on American Airlines Business Class – Airbus A330 – Charlotte (CLT) – Munich (MUC) – Charlotte (CLT)

Also on my return flight, I visited the lounge briefly for some quick snacks and drink before connecting on my next flight to MCO. Luckily this time the connection wasn’t delayed but the whole flight got held on the airplane for about 30 minutes because Immigration wasn’t open yet and we arrived 20 minutes early.

To find the lounge location, I used the American Airlines app, which showed two available Admirals Clubs in Charlotte. I decided to use the one closest to my departure gate, which would give me the most time in the lounge and only a short walk to the gate. The lounge was labeled with Admirals Club Concourse C. However, the Admirals Club is located between the connectors to Concourse C and D near where they connect to the atrium. The club can be accessed from either concourse.

The Admirals Club is located between Concourse C and D where both concourses connect to the atrium. The club can be accessed from either concourse.

  • First and Business Class passengers traveling to Asia, Australia, Central America, Europe, Mexico City (MEX), New Zealand, South America (First Class Passengers are allowed one guest) marketed and operated by American Airlines or a oneworld® airline.
  • AAdvantage® Executive Platinum, Platinum Pro, and Platinum elites traveling to Asia, Australia, Central America, Europe, Mexico City (MEX), New Zealand, South America (one guest permitted) marketed and operated by American Airlines or a oneworld® airline (regardless of cabin).
  • ConciergeKey members departing on or connecting to any flight marketed and operated by American Airlines or a oneworld® airline (regardless of cabin). Immediate family (spouse, domestic partner and/or children under 18) or up to 2 guests.
  • oneworld® Emerald and Sapphire elites departing on or connecting to any flight marketed and operated by American Airlines or a oneworld® airline (regardless of cabin). One guest permitted.
  • Admirals Club Membership: A membership can be bought with money or miles and discounts are available depending on your Frequent Flier Status with American Airlines. Check the Admirals Club website.
  • Admirals Club Day Pass: A day pass can be purchased directly on-site.
  • Citi® / AAdvantage® Executive Card Holders
  • Military: U.S. military personnel traveling in uniform traveling on a same-day flight operated by American.

More information on the Admirals Club website.

  • Complimentary Snacks and Beverages
  • Bar
  • Printer and Copy Machine
  • Work carrels
  • Plenty of Seating and power outlets
  • Free Wi-Fi
  • Changing Room (inside the toilets)
  • Newspapers and Magazines

daily from 4:45 a.m. until 10:30 p.m.

Location

The Admirals Club is located between Concourse C and D where both concourses connect to the atrium. The club can be accessed from either concourse.

Access
  • First and Business Class passengers traveling to Asia, Australia, Central America, Europe, Mexico City (MEX), New Zealand, South America (First Class Passengers are allowed one guest) marketed and operated by American Airlines or a oneworld® airline.
  • AAdvantage® Executive Platinum, Platinum Pro, and Platinum elites traveling to Asia, Australia, Central America, Europe, Mexico City (MEX), New Zealand, South America (one guest permitted) marketed and operated by American Airlines or a oneworld® airline (regardless of cabin).
  • ConciergeKey members departing on or connecting to any flight marketed and operated by American Airlines or a oneworld® airline (regardless of cabin). Immediate family (spouse, domestic partner and/or children under 18) or up to 2 guests.
  • oneworld® Emerald and Sapphire elites departing on or connecting to any flight marketed and operated by American Airlines or a oneworld® airline (regardless of cabin). One guest permitted.
  • Admirals Club Membership: A membership can be bought with money or miles and discounts are available depending on your Frequent Flier Status with American Airlines. Check the Admirals Club website.
  • Admirals Club Day Pass: A day pass can be purchased directly on-site.
  • Citi® / AAdvantage® Executive Card Holders
  • Military: U.S. military personnel traveling in uniform traveling on a same-day flight operated by American.

More information on the Admirals Club website.

Amenities
  • Complimentary Snacks and Beverages
  • Bar
  • Printer and Copy Machine
  • Work carrels
  • Plenty of Seating and power outlets
  • Free Wi-Fi
  • Changing Room (inside the toilets)
  • Newspapers and Magazines
Hours of Operation

daily from 4:45 a.m. until 10:30 p.m.

As you walk in you see the check-in counter right in front of you. Multiple agents are working the counter to make sure the wait time is short. After that, you can continue into the lounge on either side of the counter.

Check-In Counter

Right behind the counter is the snack buffet followed by lots of seating possibilities. There is a TV on either side of the central seating are showing news. Behind the farthest TV is the second snack buffet followed by more seating.

This area has large windows all the way around with a few of the tarmac. There is another seating area on the right side just past the bar area as you walk in. This area also has large windows with views of the tarmac and a TV. On the right side of the lounge is a small entrance to the work carrels. It’s pretty hidden and this work area had just one person sitting in there during my outbound flight and during my return, nobody was in there.

There are more work carrels on the other side of the lounge, which seem to be way more crowded. The second work area also has more spots. Both have a printer/copy machine in case you need them.

Restrooms are located on the left side of the lounge. The restrooms also feature a spacious changing room. Great if you have to take care of infants or want to change your clothing to something more comfortable for flying or back to business after arrival.

The bar area is to your right as you pass the check-in counter. Seating here is very limited and there are only small tables. The bar offers a good selection of drinks which are complimentary except premium drinks. To get your premium drink you need to show your boarding pass and the barkeeper will scan it, rather than receiving coupons while checking-in. This is a way more sustainable way, as I always got the vouchers but never really used them.

Bar Area

I set up in one of the work carrel spaces to do some work and use my laptop. Each spot has plenty of power outlets to power your laptop and also charge your devices simultaneously.

Overall power outlets are easy to find in the lounge to stay connected. Speaking of connected. The lounge offers complimentary high-speed Wi-Fi. There is a charging stand at the right side of the lounge, inside the annex room just past the bar area. It has multiple cables to hook up your phone if you forgot your charger at home.

Phone Charging Station

If it comes to the food, it’s typical American: Cheese, crackers celery and carrots are on the table. Besides soups, nuts and other small finger food. There is also a coffee machine at either of the two snack buffets with a variety of different coffees.

The departure monitors are located opposite to the check-in counter to keep up to date with departure times and changes. Nowadays it’s almost easier to use the app. To make it easier to kill time, there are multiple spots with newspapers and magazines for you to enjoy. Overall I loved the design of the lounge. especially the long center part of the lounge with the arched ceiling and the huge and tall round ceiling past the center area of the lounge with the big windows onto the tarmac.

View from the Lounge

American Airlines Admirals Club Charlotte (CLT) – Concourse C/D

8.5

Food

8.0/10

Bar

7.5/10

Amenities

8.5/10

Design

8.5/10

WiFi

8.8/10

Service

8.9/10

Views

9.0/10

Location

9.0/10

Pros

  • Accessible from Concourse C and D
  • Plenty of Seating
  • Work carrels

Cons

  • Only light snacks

Upcoming Events

  1. Long Beach Airport Festival of Flight

    November 2 @ 10:00 - 04:00 PDT
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