Hyatt House Salt Lake City / Downtown Review

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The Hyatt House in Salt Lake City is centrally located near most of the important venues of Salt Lake City. It is located next to the Vivint Smart Home Arean, the Gateway Mall, and the Convention Center. City Creek Center Mall and the Temple Square are just a short walk away. You can also use the light rail which is called TRAX to get around in the city.

A Hyatt Place property is located next to the Gateway Mall if you are looking for another Hyatt property. The Hyatt House Salt Lake City / Downtown is located on a main road of the city. You can’t turn left into the parking lot. Instead, make a left turn on 100 S if you are approaching from the south. Right after the Marriott Courtyard is a little driveway that brings you to the parking garage for the Marriott Courtyard as well as the Hyatt House Salt Lake City / Downtown. 

Check-In

As usual, the check-in was straightforward. The front desk agent pulled up my reservation and I showed my ID and credit card and got my room keys with a few extra information about the hotel. The elevators are just around the corner from the front desk. A second elevator is located all the way at the end of the hallway.

Lobby

Main Entrance and Lobby

Parking

The parking garage is shared between the Hyatt House Salt Lake City / Downtown and the Marriott Courtyard. It is also a public parking garage. This is bad for hotel guests when there is an event at the Vivint Smart Home Arena or Convention Center. During these times the garage gets pretty full and it can be hard to find parking. I never had an issue finding parking at all, but you might have to park on the upper deck. The rate as a Hyatt Houseguest is $10 per day with in-and-out privileges. However, the system wasn’t really working during my stay. I had to get new tickets for the parking garage gate over and over again. On my last day, the problem was finally gone. Instead of getting new tickets you can also press the button and talk to someone at the hotel and they will open the gate for you remotely. 

Main Entrance and Parking Garage

King Bed One-Bedroom Kitchen Suite (Room 524)

After exiting the elevator, I just had to walk down the hallway to find my room on the right side. The room is facing East towards downtown of Salt Lake City.  After stepping into the room, you are in the big and spacious living area with a sofa-bed to your right and a TV adjacent to it. Looking down past the living area is the full-size kitchen with everything you need to prepare food for a longer stay. The kitchen is pretty well equipped with appliances, utensils, and dishes. Really everything to cook a nice meal and enjoy it with the whole family if necessary. Above the kitchen counter is a small lengthy window with a view of downtown. You get the same view of downtown from the bedroom to the left of the room. Unfortunately most noticeable is the big ugly parking lot right across the street before your eyes wander further into the distance where you can see the real downtown Salt Lake City.

The bedroom is separated by a door from the rest of your hotel room. From the bedroom, you have access to the bathroom and a closet. As usual, the bedroom features its own TV adjacent to the King bed.

King Bedroom

 

King Bed Studio Kitchen Suite (Room 419)

I got this room assigned during another stay in early 2022. During the booking process, this room type was the only one available. I booked an extended stay for three weeks and was hoping to get upgraded to a one-bedroom King Suite. During check-in, there were no King Suites available but the following week there would have been a possibility to eventually switch. In the meantime, I got settled into the room and was just too lazy to switch rooms. Here is a quick breakdown of this room.

This suite is located close to the main elevator. Once you walk, you have the kitchen area right there. The kitchen area comes with a fully stocked kitchen with the main parts and pieces to cook. You have a stove top, microwave, dish washer, and a small kitchen sink along the wall. The island in the middle of the kitchen is is your dining and also your work desk. It is the only desk in the whole suite. This was a bit annoying if you want to cook and dine, you always have to move your stuff out of the way. I didn’t do much cooking, so it was ok for me. There is an overhead light over the desk area. On the front of the island, facing the kitchen, you have a very small fridge. Compared to the one-bedroom suite, this fridge has almost no space at all. It’s the same size you find in regular hotels where you just stay for a night or two. The desk part of the island has one high chair and one office chair, which is actually pretty cozy. Power outlets and USB ports are located on the side of the table. The kitchen area has a laminate floor. Next to the main entrance of the room is a small dressing mirror and a table which is ideal to store your keys, wallet, and so on. 

After the dining area, you have the living area. On the left wall is a connecting door to the neighboring room (417). The living area consists of an L-shaped sofa bed. The kitchen side of the sofa has a small desk which holds the telephone as well as a lamp. In the corner of the sofa is another lamp and at the end of the L-shape is a window facing out the back of the hotel. You can see the pool area below as well as the parking garage. You get a bit of a view of the mountain range west of Salt Lake City, but that’s about it. Nothing spectacular. 

Opposite the sofa bed is a divider wall which holds the flatscreen TV. This one swivels 180° and you can watch it either from the sofa or from the bed. Unfortunately, even in 2022, there is no Chromecast integration in this hotel yet. Below the TV are a few power outlets and USB ports. 

Living Area

Opposite the wall, you have the sleeping area. It features a King-sized bed, centered in the area. On either side is a nightstand with a lamp. The only power outlets here are at the base of the lamp. Next to the bed is another but a larger window. Both windows have the same view and come with solar shades and blackout curtains. There is quite a bit of space between the bed and the window. Perfect to put your suitcase or other bulky items. Both the living area and the sleeping area have a carpeted floor. 

You enter the bathroom from the end of the sleeping area. On one side of the bathroom, you have a vanity with a wall-mounted mirror and a single sink. Opposite the vanity is the toilet. Along the long side of the bathroom, you have the walk-in shower. A glass wall and glass swing door keep the water inside the shower. The water actually gets pretty hot when turned all the way up. Be careful. The bathroom has the perfect space. It’s neither too big nor too small. Personally, I rather have more actually usable real estate in the living and sleeping area than in the bathroom. 

Overall it’s a pretty good room. I had no issues during my three-week-long stay in it. Until today, the Wi-Fi is still horribly slow and you have to renew your connection every 24 hours by going to the login portal of the hotel in your browser. My only complaint is actually the tiny refrigerator. I would love to have a full-size fridge.

Public Areas

The lobby is huge and features quite a variety of recreational opportunities. Besides the front desk, you find the breakfast and bar area. A Billiard table is located near the breakfast area and is free of charge for guests to use. There is also plenty of seating available if you want to meet up with the rest of your group in the lobby. 

A business center is a little bit hidden even though it’s in plain sight. When you walk in and pass the front desk on your left, you have the business center on your right hand side, right before the windows overlooking the patio space. The business center comes with two workstations and a printer. In front of the business center is an ATM in case you are in need of some cash. 

Business Center and ATM

The patio outside overs more seating and even a BBQ grill. All the equipment and gear for the BBQ are available at the front desk. The patio also features a fireplace for colder evenings to hang out and mingle. 

Outdoor Patio with fireplace and BBQ

Another seating area is located straight across from the elevator. This area is less frequented than the rest of the lobby.

Relax Zone

Fitness Center

Follow the main hallway on the ground floor and you find the fitness center on your left. It’s a well-equipped fitness center for your workouts. The fitness center windows are facing the outdoor pool area.

Fitness Center

Pool

The pool is located outdoors and at the backside of the building, toward the parking garage. It is a heated pool and is open year-round. Due to the location at the back of the hotel, you get a more relaxing atmosphere as you are not facing the busy main road at the front of the hotel.  A whirlpool is located next to the pool. Plenty of pool lounge chairs are spread out around the pool area. Two unisex restrooms are located just inside the hotel and each one comes with a shower. Guests are asked to rinse before entering the pool.

The parking garage is shared between the two hotels and is also available for public parking guests. The rate as a Hyatt Houseguest is $10 per day with in-and-out privileges. However, the system wasn’t really working and I had to get new tickets over and over again during the few days I stayed here. On my last day, the problem was gone and it seems they were able to identify the issue. It was also just a minor inconvenience as you could ring the button at the gate to talk to the hotel and they would buzz you out by telling them your name and room number. This saved me from parking again, especially when there is someone behind you waiting, walking back in, and trying it all over again.

Guest Laundry & Laundry Service

The hotel’s guest laundry is located on the 4th floor at the very end of the building. Inside you find a couple of coin-operated washers and dryers. 

The Dry Cleaning/Laundry Service the hotel provides is actually pretty well priced. If you just go for having your clothes washed instead of dry cleaned, the third-party service will charge you per pound. That’s cheaper than paying for every item separately. During my stay, the price was $3.75/lb. They have same-day service from Monday through Saturday. Remember, when you charge it to your room, you will also earn Hyatt points for this expense.

Dining

The Hyatt House offers complimentary breakfast for its guests. It’s a normal hot breakfast buffet which you would expect at a hotel. Besides that, they also have an omelet station. Fill out an order form on how you want your omelet prepared and you get a freshly made-to-order omelet. I love little extras like that but it might take a while to get your order during busy breakfast times.

The lobby offers plenty of seating spots to enjoy your breakfast. I never had an issue finding a table, even when it was busy.

During the evening the same area doubles as the “H Bar“, a feature of the Hyatt House brand. Enjoy drinks and snacks from their menu which are made-to-order.

A small guest market is located next to the front desk. Besides snacks and beverages, they also have some over-the-counter medications available. 

Guest Market

One of the great features of the Hyatt House brand is the grocery shopping service. Fill out a shopping list and drop it off at the front desk. They will buy everything on the list and stock it in your room for your to enjoy when you get back.

Conclusion

My stay here at the Hyatt House was fantastic. I walked to all the great places in the city. No need to drive around. The service was great and the staff took well care of me. This hotel is probably ideal when you are visiting a convention or event at one of the nearby event venues surrounding the hotel like the Salt Lake City Comic Con. A few alternative hotels especially for convention visitors.

I love the Google Chromecast and most Hyatt properties come with the Chromecast integration. If you are unfamiliar with Chromecast, it lets you stream content from any of your device to the TV screens in your room. I just love this but unfortunately this property doesn’t come with Chromecast support.

Address:

140 S 300 W
Salt Lake City, UT 84101
USA
Phone: +1 (801) 359-4020
Web: https://saltlakecitydowntown.house.hyatt.com

Check-In: 3 p.m.
Check-Out: 12 p.m.

Dining

  • Complimentary Breakfast and Omelet Bar
  • H Bar (daily from 5 p.m. – 10 p.m.)
  • 24h Guest Market

Recreation

Pool
Fitness Center: daily 24 hours

Self Parking

In and out privileges
$10 per night
Location

Address:

140 S 300 W
Salt Lake City, UT 84101
USA
Phone: +1 (801) 359-4020
Web: https://saltlakecitydowntown.house.hyatt.com

Hotel Info

Check-In: 3 p.m.
Check-Out: 12 p.m.

Dining

  • Complimentary Breakfast and Omelet Bar
  • H Bar (daily from 5 p.m. – 10 p.m.)
  • 24h Guest Market

Recreation

Pool
Fitness Center: daily 24 hours

Parking

Self Parking

In and out privileges
$10 per night

Hyatt House Salt Lake City / Downtown

9.3

Food

9.0/10

Bar

9.5/10

Amenities

10.0/10

Design

10.0/10

Wi-Fi

10.0/10

Service

10.0/10

Views

5.0/10

Location

10.0/10

Room

10.0/10

Pros

  • Complimentary Breakfast
  • Geared towards long-term stay
  • Clean Rooms

Cons

  • Parking Fee
  • No Chromecast Integration
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